Last Updated: 12/2025
Welcome to Dynamic AV Systems, LLC (“Dynamic AV Systems,” “we,” “us,” or “our”). We specialize in the custom design, integration, and installation of audio, video, and control systems, primarily for churches and mid-size businesses.
These Terms and Conditions (“Terms”) govern your use of our services, including but not limited to system design, equipment procurement, installation, integration, consulting, and maintenance (collectively, the “Services”). By engaging Dynamic AV Systems for Services, you agree to be bound by these Terms.
By requesting a quote, signing a Service Agreement, or otherwise engaging our Services, you agree to these Terms, which constitute a binding legal agreement between you (the “Client” or “you”) and Dynamic AV Systems. If you do not agree to these Terms, you may not use our Services.
All Services will be detailed in a separate, written agreement, Statement of Work (SOW), or project proposal (the “Service Agreement”). The Service Agreement will define the scope of work, including system specifications, equipment list, installation location, project timeline, and total costs.
Any changes to the defined scope of work, including modifications to system design, equipment, or installation requirements, must be agreed upon in writing by both the Client and Dynamic AV Systems. Changes may result in adjustments to the project timeline, fees, and payment schedule.
The Client agrees to provide timely access to the installation site, necessary utilities (e.g., power, network), and cooperation from relevant personnel (e.g., IT, facilities staff) to facilitate the timely and efficient completion of the Services. Delays caused by the Client’s failure to cooperate may result in additional charges and project timeline extensions.
Fees for Services will be outlined in the Service Agreement. A non-refundable deposit, typically covering equipment procurement and initial design/labor costs, may be required before work commences.
Unless otherwise specified in the Service Agreement, invoices are due and payable within [e.g., 15] days of the invoice date. Dynamic AV Systems reserves the right to suspend work or withhold final documentation and system training until all outstanding invoices are paid in full.
Invoices not paid by the due date may be subject to a late fee of [e.g., 1.5%] per month or the maximum amount permitted by law, whichever is less, on the outstanding balance. The Client is responsible for all costs of collection, including reasonable attorney’s fees.
All prices are exclusive of any applicable sales, use, excise, or other taxes, which the Client is responsible for paying.
Title to all equipment procured by Dynamic AV Systems for the project remains with Dynamic AV Systems until full payment for the equipment has been received from the Client.
Dynamic AV Systems is not the manufacturer of the equipment installed. Equipment is covered solely by the warranty provided by the respective manufacturer. Dynamic AV Systems will assign or pass through any such manufacturer warranties to the Client. Dynamic AV Systems makes no separate warranty regarding the installed equipment beyond the express labor warranty described below.
Dynamic AV Systems warrants its installation and integration labor for a period of [e.g., 90 days] from the date of final system sign-off. This warranty covers labor errors in the installation and integration as defined in the Service Agreement. This labor warranty is voided by (a) misuse, abuse, or unauthorized modification of the system by the Client or third parties, or (b) issues arising from failure of manufacturer equipment or third-party infrastructure (e.g., network, power).
If the Client cancels a project after signing the Service Agreement but before completion, the Client will be responsible for (a) all work completed up to the date of termination, (b) the full cost of all non-returnable or custom-ordered equipment, and (c) a reasonable cancellation fee to cover administrative costs and lost business opportunity, as outlined in the Service Agreement. Any initial deposit is non-refundable.
Dynamic AV Systems may terminate the Services immediately upon written notice if the Client breaches any of these Terms, including failure to make timely payments, or fails to provide the necessary cooperation or site access. Upon termination, the Client remains responsible for all amounts due as of the termination date.
TO THE FULLEST EXTENT PERMITTED BY LAW, DYNAMIC AV SYSTEMS, ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
DYNAMIC AV SYSTEMS’ TOTAL CUMULATIVE LIABILITY TO THE CLIENT FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE FORM OF ACTION, SHALL BE LIMITED TO THE TOTAL AMOUNT PAID BY THE CLIENT TO DYNAMIC AV SYSTEMS FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless Dynamic AV Systems, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that arise from your use of the Services, your breach of these Terms, or your violation of any third-party right.
These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State where Dynamic AV Systems is Registered], without regard to its conflict of law principles.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be settled by binding arbitration in [Insert City, State] in accordance with the rules of the American Arbitration Association (AAA), and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
These Terms, together with the applicable Service Agreement, constitute the entire agreement between you and Dynamic AV Systems concerning the Services and supersede all prior or contemporaneous agreements, understandings, and representations, whether written or oral.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
Dynamic AV Systems shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, government restrictions, labor disputes, material shortages, or transportation failures.
If you have any questions about these Terms, please contact us at:
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